Kaneo Help

How can we help?

Guides for Kaneo and Neo, from your first login to letting her answer the phone.

Popular:Connect mailKaneo VoiceWordPress

The Inquiries view in Kaneo, with a list of customer inquiries and Neo’s draft reply open on the right.The Inquiries view in Kaneo, with a list of customer inquiries and Neo’s draft reply open on the right.

Start here

Your first 15 minutes. Three steps, and Neo is ready to write her first draft.

  1. 01Set up KaneoLog in the first time and let the setup guide you through the basics.Read the guide
  2. 02Connect your mailGmail, Microsoft 365 or another provider. New mail becomes inquiries.Read the guide
  3. 03Teach Neo about youGive her your website, files and notes so she answers like you.Read the guide

Browse the guide

Everything Kaneo does, one section at a time.

Still stuck?

Write or call us, or open a support case from the profile menu in the app.