Kaneo Voice: what we set up

Kaneo Voice (Neo's phone line) is turned on by us, you can't switch it on yourself. This page is a short overview of who does what. For the full page, see Kaneo Voice.

What Kaneo sets upCopy Anchor Link

• Your number. We buy a phone number that is used only for you.
• Neo herself. We set her up with your greeting, opening hours and who she may transfer calls to, based on what you tell us.
• Turning it on. When it's ready, we tell you to forward your own number to the Neo number, and we help if you need it.
• Changes to number or voice, and cancelling. Click Skriv til os ("Write to us") on the Kaneo Voice page, these can't be done from the app.

What you controlCopy Anchor Link

On the Kaneo Voice page (Opsætning → Kaneo Voice, "Setup → Kaneo Voice"), an administrator can change:

• Neo tager telefonen ("Neo answers the phone"), turn it off to pause Neo, for example on a day you answer yourselves.
• Hilsen ("Greeting"), the first thing Neo says.
• Omstilling ("Transfers"), who Neo may transfer to, with name, phone, what they handle and when they can be reached.
• Åbningstider ("Opening hours"), for each weekday, or closed.

Click Gem ("Save") when you're done. See Kaneo Voice for the details.

See alsoCopy Anchor Link

• Kaneo Voice
• Get started with phone and booking
• Calls