Get started with phone and booking
The short path to letting Neo answer your phone, and, for restaurants, book a table while she's on the call.
Once Neo answers your emails, you can also let her answer your phone with Kaneo Voice (Neo's phone line). If you run a restaurant, you can connect easyTable so Neo can check availability and book a table during the call. This page is the overview; each step has its own page.
Before you start
Set Kaneo up first, so Neo knows who you are and can answer from your knowledge base. See The setup and Teach Neo about your business. The more Neo knows, opening hours, prices, the way you do things, the better she is on the phone.
The steps
Get Kaneo Voice
Kaneo Voice is an add-on, and we turn it on for you. Go to Opsætning → Kaneo Voice ("Setup → Kaneo Voice") and ask us to set it up. See Kaneo Voice, what we set up for what happens on our side and what you control.
Connect easyTable (restaurants)
If you take table bookings, create an API key in easyTable and paste it into Kaneo, so Neo can check availability and book a table on the call. See Connect easyTable.
Check your opening hours and transfers
On the Kaneo Voice page, set your greeting, your opening hours and who Neo may transfer calls to. See Kaneo Voice.
Where the calls show up
Every call becomes an inquiry in the inbox with a transcript and an outcome, a message taken, a booking made, a call transferred, or missed. See Calls.
You don't have to do it all at once. Kaneo Voice works without easyTable; she just offers to take a message instead of booking.